Solutions
Cards
Company
Resources
Investor Relations
Trust Center
Sign in
Schedule A Demo
Frequently Asked
Questions
FAQs for Zaggle Propel Card
FAQs for IndusInd Bank Zinger Cards
FAQs for IndusInd Bank Kuber Cards
FAQs for YES Bank Zinger Card
FAQs for YES Bank Kuber Card
FAQs for YES Bank Zakeys
FAQs for Prepaid Cards
FAQs for Employee Smartphone Leasing
FAQs for Fleet
FAQs for Forex
FAQs for HPPL PROPEL
FAQs for NSL Points
FAQs for Propel
Q. What are Propel Points?
Q. How can I earn Propel Points?
Q. How will I know when points are credited to my account?
Q. Do Propel Points expire?
Q. Can I transfer my Propel Points to another account or to my bank?
Q. How do I use my Propel Points to place an order?
Q. What are the available redemption options?
Q. Can I transfer Propel Points to my bank?
Q. Is there a fee for bank transfer?
Q. Can I pay using both Propel Points and another payment method?
Q. Can I cancel my order after placing it?
Q. I accidentally redeemed points for the wrong product. Can I change it?
Q. Can I change my shipping address after placing an order?
Q. What is the estimated delivery time for Physical Voucher and Merchandise?
Q. How can I track the status of my order for Physical Voucher and Merchandise?
Q. What happens if my order is not delivered for Physical Voucher and Merchandise?
Q. Do you deliver to remote or restricted areas?
Q. Do you deliver outside India?
Q. Who bears the shipping and handling charges?
Q. How do I return the physical goods I received?
Q. What are the return/exchange policies for Merchandise?
Q. I redeemed for an e-voucher but haven't received it yet. What should I do?
Q. I applied a voucher code but it didn't work. What should I do?
Q. What is the refund policy if I cancel an order paid via Propel Points?
Q. I'm getting an error while placing my order. What can I do?
Q. Can I see a history of all the orders I've redeemed?
Q. Where can I find my program rules and eligibility?
Q. Can my organization customize or restrict certain brands?
Q. Can I be a part of multiple reward programs on Propel (e.g., both R&R and channel incentives)?
Q. What should I do if I forget my Propel account password?
Q. Can I access my Propel account after leaving the organization?
Q. How can I update my contact information on Propel?
Q. I haven't received points I expected. What should I do?
Q. Can I request a GST invoice or tax receipt for my redemption?
Q. I can't log in to my Propel account. What should I do?
Q. Is there a mobile app for Propel?
Q. I'm new to Propel. How do I get started?
Q. How is my personal information handled on Propel?
Q. Can I delete my account or data from Propel?
Q. How can I contact Propel Support?
FAQs for ZOKUDO Zinger Card
