Challenge

For many growing businesses, petty cash may appear insignificant. Expenses like courier charges, snacks, office supplies, or small repairs are usually not top-of-mind when it comes to financial planning. Yet, the impact of all these little costs, dispersed across branches and staff, can be quite substantial. Recently, a survey was conducted for a sample of about 585 individuals. It shows that almost 53% of organisations consider petty cash management to be the biggest pain point. This was exactly the case at Centricity. With multiple branches handling recurring operating costs like rent, utilities, and small branch-level expenses independently, several issues began to emerge:

• Manual reimbursement processes were slow and riddled with error

• Missing receipts and verbal approvals created audit risks

• Finance lacked real-time visibility across branches

• Expense tracking was a monthly Sudoku Puzzle

• Cash leakages and overspending went unchecked

Solution

Centricity partnered with Zaggle to implement BROME (Branch Recurring Operating Monthly Expenses), an exclusive platform built to manage recurring operating expenses like petty cash, rent, and utilities across multiple business locations.

• Digital petty cash disbursement & real-time tracking

• Automated dashboards and expense report

• Centralised controls and budget limit

• Streamlined approvals and audits

• Faster rollout and adoption

Impact

The transformation was immediate and measurable. Centricity not only plugged operational leakages but also unlocked efficiency across teams. Here are some of the key outcomes:

• Nearly 30% reduction in monthly operating spend

• 25% reduction in manpower required for petty cash processing

• Approximately 20 hours saved each month on reconciliation work

• 30% of cash leakages eliminated

• 90% of petty cash expenses digitised and tracked in real time

• Improved transparency and compliance across all branches

The results didn’t just help the finance team. They created a ripple effect throughout the organisation. Team members had clarity on what could be spent and how. Managers and Admins could track expenses without follow-ups. The audit trail became clean, digital, and real-time.

Centricity Speaks

“Our partnership with Zaggle for petty cash management has been a game-changer for Centricity. Their platform has delivered exceptional efficiency and transparency to our day-to-day financial processes”

— Mr. Somesh Nautiyal, Lead - Procurement & Branch Expansion, Centricity

Why BROME?

Whether you have 100 branches or 1000, BROME is built to scale. With centralised control, branch-level visibility, and mobile-first adoption, it’s the modern way to handle everyday operational expenses. We promise:

· Fast Implementation
· Minimal Training
· Enterprise-Grade Security
· ROI from Month One.