About The Brand

Cult.Fit is one of India’s most recognised fitness and wellness brands, operating hundreds of centres across the country. With a mission to make holistic health accessible and community-driven, Cult.Fit blends technology with on-ground experiences to deliver a consistent, high-quality member journey across online and offline touchpoints. Rapid scale, however, brought growing operational complexity, especially around expense management.

The Challenge

Before adopting Zaggle’s Expense Management Solution, Cult.Fit relied heavily on Google Sheets to track approvals and manage reimbursements. As it scaled across locations, this approach began to strain operations:

• Expenses were tracked manually across multiple sheets

• Receipts were verified by hand, often with missing or incorrect details

• Approvals were fragmented across emails

• There was no single, consolidated view of spends across centres

Month-end closures took longer, audits were cumbersome, and finance teams spent disproportionate time on follow-ups and validations instead of analysis and control.

The Solution

Cult.Fit implemented Zaggle’s Expense Management Solution to bring structure, speed, and transparency to its reimbursement process, including:

• Automated policy checks and validations

• Centralised dashboards for real-time visibility

• Faster, workflow-based approvals

• Clean, audit-ready expense data across all centres

Impact

1.Faster Reimbursements

• Reimbursement timelines at Cult.Fit dropped sharply from 7–10 days to 1–2 days

• Automated routing and approvals eliminated repeated follow-ups and improved employee experience.

2.Significant Time Savings

• Manual tasks like data entry, receipt matching, and validations were automated. The finance team now saves several hours every week, freeing bandwidth for more strategic work.

3.Fewer Errors, Cleaner Data

• Automated checks helped reduce incorrect and duplicate claims. Expense data is now accurate, standardised, and audit-friendly, making compliance reviews faster and smoother.

Real-Time Financial Visibility

• Centre-wise and cost-centre-wise expense visibility

• A consolidated view of spends across Pan-India operations

• More predictable cash outflows due to faster reimbursements

• Improved budgeting and working capital planning

• Finance teams gained stronger control without slowing down day-to-day operations.

Cultfit Speaks

“Zaggle has helped us categorise expenses clearly and track spends cost-centre and category wise, which has been extremely useful. The time spent on manual tasks has reduced significantly, and the platform works reliably across our pan-India operations.”

- Mohammed Khaleed, Finance Team, CultFit