Challenge

Before adopting Zaggle, DriveU faced operational inefficiencies in handling utility and branch-level expenses. Some of the key issues included:

• Time-consuming manual approvals and delays in payment processing

• Frequent penalties due to missed deadlines and inability to claim early-payment discounts

• Errors from manual allocation of costs across cost centers and locations

• Heavy manpower requirements for month-end reconciliations

• Lack of timely reminders for renewals and consumption spikes

• Limited visibility into spending patterns and branch-level utility usage

Solution

To address these recurring operational challenges, DriveU adopted Zaggle’s BROME (Branch Recurring Operating Monthly Expenses) solution. One of the biggest advantages for DriveU was the automated reminders that prevented late fees and delays, ensuring bills were always paid on time. In addition, Zaggle empowered DriveU to:

• Enable secure access with role-based controls

• Maintain audit-ready compliance logs with detailed trails

• Process consolidated approvals and bulk bill payments in real time

• Integrate seamlessly with existing ERP and accounting systems

Impact

The Results were tangible and immediate. With Zaggle, DriveU achieved:

• 90% improvement in visibility and control over branch-level utility spends

• 10 hours saved per branch per month across billing, approvals, payments, and reconciliation

• 75% reduction in operating costs through automation

• All Utility bills paid before the due date

DriveU Speaks

“Tracking payments has never been easier!”

— Basil Abdul Azeez, Senior Accountant, DriveU

From Firefighting to Strategic Utility Spend Management

For an enterprise managing recurring, multi-branch expenses, Zaggle helped DriveU streamline utility bill payments and build a spend management system ready for future growth. With digital-first payments, branch-level visibility, and seamless integrations, DriveU has scaled operations, maintained compliance, and made proactive decisions, turning utility spend from a reactive task into a strategic, future-ready process.